DGS Solution Architect
Job Title: DGS Solution Architect
• Job summary: Advocate and support the Digital guest solution strategy including partner and customer facing motion.
• Direct report to: Head of Digital Guest solution
o At least 10 years of experience in related Solution architect to design the solution for Enterprise customers.
o Excellent writing and speaking English
o Experience to work with customer and partner to advocate products and solution
o High skill for related technology and technical to develop end to end solution
o Experience about engaging with Sales and various team to connect the solution to be ready for market.
o Well understanding of engage model with Sales team and experience to develop long term relationship
o Good skill for Technical presentation and developing the proper deck for communication both internal and external
o Full services mindset to support various team members to achieve company goal
o High business senses and full understanding of corporate process
o Full experience to develop and design technology platform / solution
o Develop Digital Guest solution platform by connected to True / CP ECO systems including across business segment
o Work direct with TDG technology and Crave UK team to align with TH Digital guest solution plan
o Drive business growth across segment by prioritize of Hotel, Hospital and Property services developer
o Create full technology and platform with key objective to build the market awareness for specific product / solution
o Create strong visiting and engagement plan with Segment team, partner as well as specific event
o Develop the material and deck about the DGS platform to connect the new experience of customer journey
o Create strong pipeline and opportunity across the segment by focusing Hotel, Hospital and Services property developer
o Acquire new customer by different segmentation, this is to grow the share in the market