Business Intelligence & Analysis Manager

Job Propose

- Prepare & analyze the report of True card, True You ,O2O ,True digital card, and True sphere
- Analyze customer , Merchant & Sale person Profile & Behavior ,define segmentation based on their lifestyles and demographic including province & district
- Analyze campaign, recommend and proposed the next action to achieve the goal (KPI & BSC)
- Know our customers and lead team to personalized marketing or mass campaign

Job Description

- Prepare & analyze the report of True card, True You ,O2O ,True digital card, and True sphere
- In deep analysis by each dimension including True Privilege , True Point ,True Bonus, O2O Merchant , O2O customer , True sphere and cross for each dimension with detail of customer portfolio ,churn, ARPA ,demographic, product used, transaction , Point ,amount and revenue usage
- Analyze customer , Merchant & Sale person Profile & Behavior ,define segmentation based on their lifestyles and demographic including province & district
- Track and analyze pre & post campaign with providing analysis & recommendation to improve campaigns and next action
- Track & alert business owner for any urgent / strange scenario
- Analyze external factors, which covers market analysis and competitors analysis

Qualifications

- Education: Bachelor Degree in Business admiration ,statistic, Data analytic , Computer Business, Computer Science or related
- Experience: 8 years experience in Data Analysis, Business intelligence, MIS, or any related fields

Skill & Knowledge

- Excellent in Microsoft Excel, Good in develop presentation material
- Ability to using BI Tools, dashboard or report program such as Tableau, data studio
- If able to query data table, understand basic script will be advantage

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